1. Introduction

Welcome to Walk inn! We aim to provide our customers with an exceptional ticket purchasing experience. We understand that sometimes plans change, and to ensure fairness and transparency, we have established this Refund and Cancellation Policy. By using our platform/app, you agree to abide by these terms.

2. Ticket Purchase

When you purchase a ticket through Walk Inn, you are entering into an agreement with the event organizer. Walk Inn acts as an intermediary, facilitating the ticket purchase process. The refund and cancellation policy may vary from one event to another, as determined by the event organizer.

3. Refund Policy

a. Refund Eligibility: To be eligible for a refund, you must meet the conditions specified by the event organizer. Walk Inn does not process refunds directly; we assist you in connecting with the event organizer.

b. Refund Request: If you wish to request a refund, you must contact the event organizer through their specified contact details. Walk Inn will provide you with the relevant contact information.

c. Refund Processing: The processing time for refunds varies by event organizer and may be subject to their policies. Walk Inn cannot guarantee a specific timeframe for receiving your refund.

d. No-Show: If you fail to attend the event, you may not be eligible for a refund. Event organizers often have policies regarding no-shows, so please review the event’s terms and conditions.

4. Cancellation Policy

a. Cancellation by Event Organizer: Event organizers may cancel or reschedule an event for various reasons, including but not limited to unforeseen circumstances, low ticket sales, or other operational issues. In the event of an event cancellation, Walk Inn will assist you in processing refunds, as determined by the event organizer.

b. Cancellation by Ticket Holder: The ability to cancel a ticket may vary depending on the event and the policies set by the event organizer. To request a cancellation, you must contact the event organizer directly.

5. Processing Fees

Please note that processing fees or service charges associated with your ticket purchase may not be refundable, as they are incurred to cover the cost of processing your ticket order. These fees will be determined by the event organizer and are non-negotiable.

6. [Your Ticketing Platform/App] Service Fees

Any service fees or charges incurred through the use of [Your Ticketing Platform/App] are non-refundable, as they support the platform’s operational costs and services provided to facilitate ticket purchases.

7. Policy Amendments

Walk Inn reserves the right to update or modify this Refund and Cancellation Policy at any time. Any changes made will be effective upon posting on our platform/app. It is your responsibility to review this policy periodically.

8. Contact Information

If you have questions or need assistance regarding our Refund and Cancellation Policy, please contact our customer support team at [Customer Support Email/Phone].

By using [Your Ticketing Platform/App], you acknowledge and agree to this Refund and Cancellation Policy. We recommend reviewing the specific event’s terms and conditions for a complete understanding of the refund and cancellation policies related to your ticket purchase.

Thank you for choosing Walk Inn for your ticketing needs. We look forward to providing you with an exceptional experience!